• Our Story

    idea to mvp

    Our favourite thing to do together is eating! So creating a business around food, was the ultimate adventure. YamUp initially began as a personal shopper and food delivery service. Once we got a mentor on board, did our market research and studied current mobile app trends, we decided to build an app that will provide a comprehensive service and more.

     

    Taking what is a tradition in most African and Caribbean homes in this direction was clearly the next step and a push past our direct competitors. It also provided the simplicity experienced by users of the Big 6 technological platforms. Once we got the right formula for our audience's needs, we built the app to match.

  • Meet the Founders

    ​our vision in motion

    Founder & CEO YamUp

    Brett has 6 years of sales experience in the field and corporate setting, having been promoted to Area Manager in his career. He has been consistently active in the African and Caribbean community supporting economic improvement projects. He will oversee the company's activities as well as ensure sales and user acquisition targets are met. Brett is big on processes and will ensure the company is accountable to its users, investors and mission. The future is only the beginning.

    Co-Founder & COO YamUp

    Shamane has 5 years experience in Customer Account management including invoicing and payment processing and 13 years Customer Care experience. In her role, she has managed a team of 170 staff. She will be the backbone of YamUp overseeing all admin and operation processes during the Startup phase. Shamane is very connected to her roots and has helped in the delivery of YamUp's message in the heart of all user interactions. Her experience is invaluable in managing user relationships with YamUp.

  • Our Vision

     

    to be the only platform used for African and Caribbean grocery purchasing and delivery.

     

  • Our Mission

    Our mission is to boost economic prosperity in the unification of the African & Caribbean community by focusing on the improvement and development of the areas highlighted below. 

    community

    Coming together at events

    traditions

    Sharing and learning traditions old & new.

    technology

    Elevating all we do by introducing tech to the next generation.

    economic prosperity

    Pooling a portion of profits to encourage production over consumption.

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    YamUp Terms and Conditions
    
    1. Definitions
    This document the words used will have the following meanings:
    1.1 “Customer” means the person who buys Goods from the Seller via the YamUp app;
    1.2 “Supplier” means the person who will be advertising their products for sale via the YamUp app;
    1.3 “Sellers” means the YamUp app, where we will deliver the goods to the customers in a timely fashion once they have placed their order via YamUp app
    1.4 “Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Supplier and YamUp;
    1.5 “Delivery date” means the date specified by the customer and YamUp when the Goods are to be delivered;
    1.6 “Goods” means the articles to be supplied to the Buyer/Customer by the Supplier via Seller;
    1.7 “Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trademarks, know-how and all other forms of intellectual property wherever in the world enforceable;
    1.8 “Price” means the price set out in the list of prices of the Goods maintained by the Supplier via the Seller as amended from time to time or such other price as the parties may agree in writing plus such carriage, packing, insurance or other charges or interest on such as may be quoted by the Seller or as may apply in accordance with these conditions;
    
    2. General
    2.1 These conditions shall apply to all contracts for the sale of Goods by the Supplier via the Seller to the Customer to the exclusion of all other terms and conditions including any terms or conditions which the Customer may seek to apply under any purchase order, order confirmation or similar document.
    2.2 All orders for Goods shall be deemed to be an offer by the Customer to purchase Goods pursuant to these Conditions.
    2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Customer’s acceptance of these Conditions.
    2.4 Any variation to these Conditions (including any special terms and conditions agreed between the parties including without limitation as to discounts) shall be irrelevant unless agreed in writing by the Seller.
    2.5 Any advice, recommendation or representation given by the Supplier via Seller or its employees or agents to the Customer or its employees or agents as to the storage, application or use of the Goods or otherwise which is not confirmed in writing by the Supplier via Seller is followed or acted upon entirely at the Customer’s own risk, and, appropriately, the Seller shall not be liable for any such advice, recommendation or representation which is not so confirmed.
    2.6 Nothing in these Conditions shall affect the statutory rights of any Buyer dealing as a consumer.
    3. Price and Payment
    Payment of the Price is strictly made online via paypal at the time of ordering the goods, orders without completion of the payments will not be processed for delivery.
    4. Description
    Any description given or applied to the product is given by way of identification only. For the avoidance of doubt, the Buyer hereby affirms that it does not in any way rely on any description when entering into the contract.
    5. Delivery
    5.1 Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Customer on the date specified by the Seller. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
    5.2 If the Seller is unable to deliver the Goods for reasons beyond its control, then the Seller shall be entitled to place the Goods in storage until such time as delivery may be effected and the Customer shall be liable for any expense associated with such storage.
    6. Acceptance
    6.1 The Customer is required to test Goods upon delivery and shall be deemed to have accepted the Goods upto 3 hours after delivery to the Buyer. Accordingly, no claim for defect, damage or quality will be entertained (without prejudice to the Seller’s other rights pursuant to these Conditions) unless written notice together with all supporting evidence is received by the Seller within 3 hours of delivery. After acceptance the Customer shall not be entitled to reject Goods which are not in accordance with the contract.
    6.2 The Customer shall not remove or otherwise interfere with the marks or numbers on the Goods.
    7. Risk and Title
    7.1 Risk of damage or loss of the Goods shall pass to the Seller from the Supplier in the case of Goods to be delivered at the Customer’s premises, at the time when the Supplier notifies the Seller that the Goods are available for collection, or in the case of Goods to be delivered otherwise than at the Supplier’s premises, at the time of delivery.
    7.2 Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these conditions, the property in the Goods shall not pass to the Customer until the Seller has received in cash or cleared funds payment in full of the Price of the Goods.
    7.3 The Seller shall be entitled to recover the Price notwithstanding that property in any of the Goods has not passed from the Seller.
    8. Warranty
    8.1 Where the Goods are found to be defective, the Supplier via Seller shall, replace defective Goods free of charge within the manufacturer’s warranty period if acceptable from the date of delivery, subject to the following conditions;
    8.1.1. the Customer notifying the Seller in writing immediately upon the defect becoming apparent;
    8.1.2. the defect being due to or incorrect faulty goods
    8.2 Any Goods to be replaced shall be returned to the Supplier at the Supplier’s expense, if so requested by the Customer.
    8.3 The Seller shall be entitled in its absolute discretion to refund the Price of the defective Goods in the event that the Price has already been paid and shall be refunded by the Supplier.
    8.4 The remedies contained in this Clause are without prejudice and subject to the other Conditions herein, including, but without limitation, to conditions 9 and 10 below.
    
    
    
    9. Liability
    9.1 No liability of any nature shall be incurred or accepted by the Seller in respect of any representation made by the Seller, or on its behalf, to the Supplier, or to any party acting on its behalf, prior to the making of this contract where such representations were made or given in relation to:-
    9.1.1. the correspondence of the Goods with any description or sample;
    9.1.2. the quality of the Goods; or
    9.1.3. the fitness of the Goods for any purpose whatsoever.
    9.2 No liability of any nature shall be accepted by the Seller to the Supplier in respect of any express term of this contract where such term relates in any way to:
    9.2.1. the correspondence of the Goods with any description;
    9.2.2. the quality of the Goods; or
    9.2.3. the fitness of the Goods for any purpose whatsoever.
    9.3 Except where the Buyer deals as a consumer all other warranties, conditions or terms relating to fitness for purpose, quality or condition of the Goods, whether express or implied by statute or common law or otherwise are hereby excluded from the contract to the fullest extent permitted by law.
    10. Limitation of Liability
      10.1 Where any court or arbitrator determines that any part of Clause 9 above is, for whatever reason, unenforceable, the Supplier shall be liable for all loss or damage suffered by the Customer but in an amount not exceeding the Price.
    11. Force Majeure
    The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as the Seller considers unreasonable, it may without liability on its part, terminate the contract or any part of it.
    
    
    12. Relationship of Parties
    Nothing contained in these Conditions shall be construed as establishing or implying any partnership or  between the parties and nothing in these Conditions shall be deemed to construe either of the parties as the agent of the other.
    13. Assignment and Sub-Contracting
    The contract between the Supplier and Seller for the sale of Goods shall not be assigned or transferred, nor the performance of any obligation sub-contracted, in either case by the Supplier, without the prior written consent of the Seller.
    17. Waiver
    The failure by either party to enforce at any time or for any period any one or more of the Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Conditions of this Agreement.
    18. Severability
    If any term or provision of these Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
    19. No set off
    The Buyer may not withhold payment of any invoice or other amount due to the Seller by reason of any right of set-off or counterclaim which the Buyer may have or allege to have for any reason whatsoever.
    20. Entire Agreement
    These Conditions and any documents incorporating them or incorporated by them constitute the entire agreement and understanding between the parties.
    21. Governing Law and Jurisdiction
    This Agreement shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusion jurisdiction of the English courts.
    22. Governing Law and Jurisdiction
    This Agreement shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
    
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    YamUp Inc Privacy Policy.
    
    This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
    
    What personal information do we collect from the people that visit our blog, website or app?
    
    When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, Household data or other details to help you with your experience.
    
    When do we collect information?
    
    We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
    
    Provide us with feedback on our products or services At events 
    How do we use your information?
    
    We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
    
          • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
          • To improve our website in order to better serve you.
          • To allow us to better service you in responding to your customer service requests.
          • To administer a contest, promotion, survey or other site feature.
          • To quickly process your transactions.
          • To ask for ratings and reviews of services or products
          • To follow up with them after correspondence (live chat, email or phone inquiries)
    
    How do we protect your information?
    
    Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
    
    We use regular Malware Scanning.
    
    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
    
    We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
    
    All transactions are processed through a gateway provider and are not stored or processed on our servers.
    
    Do we use 'cookies'?
    
    Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
    
    We use cookies to:
          • Help remember and process the items in the shopping cart.
          • Understand and save user's preferences for future visits.
          • Keep track of advertisements.
    
    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
    
    If you turn cookies off, It won't affect the user's experience .
    
    Third-party disclosure
    
    We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 
    
    However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
    
    Third-party links
    
    We do not include or offer third-party products or services on our website.
    
    Google
    
    Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 
    
    We use Google AdSense Advertising on our website.
    
    Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
    
    We have implemented the following:
          • Remarketing with Google AdSense
          • Demographics and Interests Reporting
    
    We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
    
    Opting out:
    Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
    
    California Online Privacy Protection Act
    
    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
    
    According to CalOPPA, we agree to the following:
    Users can visit our site anonymously.
    Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
    Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
    
    You will be notified of any Privacy Policy changes:
          • On our Privacy Policy Page
    Can change your personal information:
          • By emailing us
          • By logging in to your account
          • Others
    via app
    
    How does our site handle Do Not Track signals?
    We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
    
    Does our site allow third-party behavioral tracking?
    It's also important to note that we do not allow third-party behavioral tracking
    
    COPPA (Children Online Privacy Protection Act)
    
    When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
    
    We do not specifically market to children under the age of 13 years old.
    Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
    
    Fair Information Practices
    
    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
    
    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
    We will notify you via email
          • Within 7 business days
    
    We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
    
    CAN SPAM Act
    
    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
    
    We collect your email address in order to:
          • Send information, respond to inquiries, and/or other requests or questions
          • Process orders and to send information and updates pertaining to orders.
          • Send you additional information related to your product and/or service
          • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
    
    To be in accordance with CANSPAM, we agree to the following:
          • Not use false or misleading subjects or email addresses.
          • Identify the message as an advertisement in some reasonable way.
          • Include the physical address of our business or site headquarters.
          • Monitor third-party email marketing services for compliance, if one is used.
          • Honor opt-out/unsubscribe requests quickly.
          • Allow users to unsubscribe by using the link at the bottom of each email.
    
    If at any time you would like to unsubscribe from receiving future emails, you can email us at
          • Follow the instructions at the bottom of each email.
    adesola@yamupinc.com and we will promptly remove you from ALL correspondence.
    
    
    Contacting Us
    
    If there are any questions regarding this privacy policy, you may contact us using the information below.
    
    yamupinc.com
    9 Essex Way,
    Old Trafford, Manchester M15 4GF
    UK
    shamane@yamupinc.com
    
    Last Edited on 2018-04-21